Effective Date: December 2025
Catalyst-DBC Ltd (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and our customers. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We only collect the following personal information from our learners:
Business name
First name
Surname
Email address
We do not collect sensitive personal information, payment details (unless processed through third-party services), or other personal identifiers.
2. How We Use Your Information
We use your personal information to:
Provide access to our business-to-business training services
Manage your subscription and account
Communicate important updates, course information, or service
announcements
Respond to inquiries or support requests
We do not sell, rent, or share your personal information with third parties for
marketing purposes.
3. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
Contractual necessity – to provide the training services you have subscribed to
Legitimate interests – to improve our services, communicate with learners, and maintain the security of our platform
4. Data Retention
Your personal information is retained only for as long as necessary for the purpose for which it was collected.
Specifically:
Data for deactivated users is removed after 5 years from the date of deactivation.
5. Data Sharing
We do not share your personal data with third parties except where necessary to provide the services, such as:
IT service providers hosting our platform
Partners that introduced you to us for reporting purposes
Payment processors (if applicable)
All third parties are required to comply with UK data protection laws.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Request the restriction of processing your personal data
Data portability: Request a copy of your data in a portable format
Objection: Object to the processing of your personal data for legitimate interests
Withdrawal of consent: Where consent is relied upon, you can withdraw it at any time
To exercise your rights, please contact us at: support@catalyst-dbc.co.uk
7. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. Cookies do not collect personal information beyond what you provide. For detailed information, please see our Cookie Policy.
8. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Any significant changes will be communicated where required by law.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Catalyst-DBC Ltd
Email: support@catalyst-dbc.co.uk
Address: Catalyst-DBC Ltd, 200 Streets Lane, Cheslyn Hay, WS6 7AW
